How to access other user's mailbox in OWA
If you have spoken with IT support and they gave you a permission to access someone else's mailbox. Please follow below steps:
1. Open your favorite web browser and visit https://portal.office.com
2. The web browser should led you into the Microsoft 365 portal, if it asks for the login, please login with polar username (email address) and password.
3. From the Microsoft 365 website, click Outlook icon from left menu, if you do not see the menu, click 9dots menu and expand entire Apps you have access.
4. On the top right corner, click your picture icon, and you will the menu below.
5. Click the Open another mailbox
6. From the new window - open another mailbox, please type the name of the person you are trying to access, if you can't search the name, type the email address manually. (depends if the mailbox is hidden from address book)
7. Done, now new tab opens with another user's mailbox.
Please reach out to ITsupport@polaramp.com if you have further questions